No Finish Line Running, LLC

Effective Date: September 26, 2026

These Terms of Use ("Terms") are an agreement between you and No Finish Line Running, LLC ("Company," "we," "us," or "our"). They govern your use of our website at nofinishlinerunning.com, our training platform (the "Platform"), and our coaching, training, and related services (together, the "Services").

By creating or using an account, accessing the Platform, or using any of the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.

Please read Section 5 (Health and Medical Disclaimer) and Section 6 (Assumption of Risk and Release) carefully. They affect your legal rights.

1. Description of Services

No Finish Line Running, LLC is a running coaching and fitness company based in Meredith, New Hampshire. We provide:

  • Training Platform. A web-based application where registered users can view assigned training sessions and plans, log workouts, track progress, and communicate with their coach.
  • Personal Coaching. Ongoing coaching in which a coach creates and adjusts a customized training plan, reviews your logged workouts, and provides feedback and communication.
  • Structured Training Programs. Pre-built training programs (for example, 5K, half marathon, and marathon programs) that you follow without a dedicated personal coach.
  • Strength Training. Resistance and strength workouts that may be included in your plan or offered separately.
  • In-Person Sessions. Personal training or group sessions conducted in person.
  • Website and Content. Articles, resources, and other educational material about running and fitness.

We may add, change, or discontinue features or Services at any time.

2. Eligibility

You must be at least 13 years old to use the Services.

If you are between 13 and 17 years old (a "Minor"), you may use the Services only with the consent of a parent or legal guardian, who must also agree to these Terms. A parent or guardian who consents on behalf of a Minor:

  • agrees to these Terms on the Minor's behalf and on their own behalf;
  • is responsible for the Minor's use of the Services; and
  • confirms that the Minor is physically able to take part in the training activities described in these Terms.

We do not knowingly allow anyone under 13 to use the Services.

3. Accounts

Account creation. Accounts are currently created by our coaching staff after you enroll with us. In the future, you may be able to register directly online.

Accurate information. You agree to give us accurate and complete information, including information about your health and fitness that is relevant to your training, and to keep it up to date.

Account security. You are responsible for keeping your login credentials confidential and for all activity under your account. Tell us right away at info@nofinishlinerunning.com if you believe your account has been accessed without your permission.

One person per account. Accounts are personal and may not be shared or transferred.

4. Coaching and Training Plans

Personalized, not guaranteed. Coaches design and adjust training based on the information you provide and their professional judgment. We do not guarantee any particular result, including improved performance, race times, weight loss, or injury prevention.

Your responsibility to communicate. Coaching works best when you log workouts accurately and tell your coach about pain, illness, injury, schedule changes, or anything else that may affect your training.

Plan changes. Your coach may change your training plan at any time based on your progress, feedback, or other factors.

Response times. Coaches respond to messages and workout logs within a reasonable time, but not in real time. The Platform is not a way to get urgent or emergency help. If you have a medical emergency, call 911 or your local emergency number.

Structured programs. Structured programs are general in nature and are not tailored to your individual health, fitness level, or history unless they are provided as part of personal coaching.

5. Health and Medical Disclaimer

We are not medical providers. Our coaches may hold coaching or personal training certifications, but they are not physicians, physical therapists, dietitians, or other licensed healthcare providers. Nothing provided through the Services is medical advice, diagnosis, or treatment.

Consult a physician. You should consult a physician before starting any exercise program, and again before making significant changes to your training, especially if you:

  • have a heart condition, high blood pressure, diabetes, asthma, or another chronic condition;
  • have experienced chest pain, dizziness, or fainting;
  • are pregnant or have recently given birth;
  • have a current or past injury; or
  • take medication that may affect your heart rate or exercise capacity.

Stop if something is wrong. Stop exercising immediately and seek medical attention if you experience pain, chest discomfort, shortness of breath beyond normal exertion, dizziness, or other unusual symptoms.

Heart rate and training data. Heart rate zones, paces, durations, and other targets are guidelines only. Readings from watches, heart rate monitors, and other devices may be inaccurate. Always use your own judgment about how you feel.

6. Assumption of Risk and Release

Inherent risks. Running, strength training, and other physical activities involve inherent risks, including but not limited to muscle, joint, and bone injuries; cardiac events; heat- and cold-related illness; dehydration; falls; collisions with vehicles, cyclists, or other people; uneven or unsafe surfaces; weather; and, in rare cases, serious injury or death.

You assume these risks. You understand these risks and voluntarily choose to take part in the activities recommended or conducted through the Services. You are responsible for choosing safe locations, routes, times, equipment, and conditions for your workouts, and for following traffic and safety laws.

Release. To the fullest extent permitted by law, you release No Finish Line Running, LLC and its owners, members, coaches, employees, and contractors from any claims, losses, or liability for injury, illness, death, or property damage arising from your participation in any training activity, whether performed on your own or during an in-person session, except to the extent caused by our gross negligence or willful misconduct.

If you are a parent or guardian consenting for a Minor, you agree to this Section on behalf of both yourself and the Minor.

7. In-Person Sessions

  • Scheduling and cancellations. Sessions are scheduled directly with your coach. Please give at least 24 hours' notice if you need to cancel or reschedule. Sessions missed without reasonable notice may be charged in full or counted as used, at our discretion.
  • Readiness to participate. You agree to tell your coach before each session about any injury, illness, or condition that may affect your ability to take part safely. Your coach may modify or end a session if they believe continuing is unsafe.
  • Third-party locations. Sessions may take place at gyms, tracks, parks, or other facilities that we do not own or control. You may be required to follow that facility's rules and sign its waivers, and we are not responsible for the condition of those facilities.
  • Conduct. You agree to treat coaches and other participants with respect. We may end or refuse sessions for unsafe, abusive, or disruptive behavior.

8. Fees, Payment, and Cancellation

Current payment arrangements. Fees for coaching, programs, and in-person sessions are currently agreed upon and paid directly with us outside the Platform. The fees, billing schedule, and payment method that apply to you are those we confirm with you in writing (email is fine).

Future online payments. We may later offer online registration and payment, including recurring subscriptions, through a third-party payment processor. Before you are charged, we will show you the price, billing frequency, and how to cancel, and additional payment terms may apply at that time.

Cancellation. You may cancel ongoing coaching at any time by emailing info@nofinishlinerunning.com or telling your coach in writing. Unless we agree otherwise, cancellation takes effect at the end of your current paid period, and you will keep access to the Services until then.

Refunds. Refunds are handled case by case, at our discretion. If you believe a refund is warranted, contact us and we will review your request in good faith.

Price changes. We may change our prices. We will notify you before a price change affects any ongoing coaching you have already purchased.

9. Your Content

What it includes. "Your Content" means information you submit through the Services, such as workout logs, notes, heart rate and effort data, health information, messages, and comments.

You own it. You keep ownership of Your Content. You give us a non-exclusive, royalty-free license to store, use, display, and process Your Content only as needed to provide, maintain, and improve the Services, including making it available to our coaches and staff who need it to provide or support the Services. How we handle personal information is described in our Privacy Policy.

Your responsibility. You are responsible for Your Content and confirm that you have the right to submit it. Do not submit content that is unlawful, harassing, or that infringes someone else's rights.

10. Our Content and Intellectual Property

The Services, including training plans, programs, workouts, articles, graphics, logos, software, and the "No Finish Line Running" name and branding, are owned by No Finish Line Running, LLC or its licensors and are protected by intellectual property laws.

We give you a limited, personal, non-transferable, revocable license to use the Services and any training plans provided to you for your own personal training. You may not copy, sell, share, publish, or distribute our training plans, programs, or content, or use them to coach other people, without our written permission.

11. Acceptable Use

You agree not to:

  • use the Services for any unlawful purpose;
  • access or try to access another person's account or data;
  • interfere with, disrupt, or try to gain unauthorized access to the Platform or its systems;
  • scrape, reverse engineer, or copy the Platform, except as allowed by law;
  • upload viruses or other malicious code;
  • harass, threaten, or abuse coaches or other users; or
  • impersonate any person or misrepresent your identity or your health information.

12. Third-Party Services and Links

The Services may link to or work with websites, facilities, or services run by other companies. We do not control them and are not responsible for their content, policies, or practices. Your use of them is governed by their own terms.

13. Suspension and Termination

You may stop using the Services at any time. We may suspend or end your access to all or part of the Services if you violate these Terms, if your use creates a safety or legal risk, if payment is not made, or if we discontinue a Service. Where reasonable, we will give you notice first.

Sections 5, 6, 9 through 11, and 14 through 19 continue to apply after your access ends.

14. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY TRAINING WILL PRODUCE A PARTICULAR RESULT.

15. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

  • NO FINISH LINE RUNNING LLC AND ITS OWNERS, MEMBERS, COACHES, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICES.
  • OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR (B) $100.

These limits do not apply to liability that cannot be limited under applicable law, including liability for our gross negligence or willful misconduct.

16. Indemnification

You agree to indemnify and hold harmless No Finish Line Running, LLC and its owners, members, coaches, employees, and contractors from claims, damages, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms, your misuse of the Services, or your violation of any law or the rights of another person.

17. Governing Law and Disputes

These Terms are governed by the laws of the State of New Hampshire, without regard to its conflict-of-law rules.

If a dispute arises, please contact us first at info@nofinishlinerunning.com. We will try to resolve it informally. If we can't resolve it within 30 days, either party may bring a claim in the state or federal courts located in New Hampshire, and you and we consent to jurisdiction there. Either party may also bring an eligible claim in small claims court.

18. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Platform before the changes take effect. Continuing to use the Services after the effective date of the updated Terms means you accept them.

19. General

  • Entire agreement. These Terms, our Privacy Policy, and any written fee arrangement with you are the entire agreement between you and us about the Services.
  • Severability. If any part of these Terms is found unenforceable, the rest remains in effect.
  • No waiver. If we don't enforce a provision, that doesn't waive our right to enforce it later.
  • Assignment. You may not transfer your rights under these Terms. We may transfer ours in connection with a merger, acquisition, or sale of assets.
  • Communications. You agree that we may communicate with you electronically, including by email, and that electronic communications satisfy any legal requirement that communications be in writing.

20. Contact Us

No Finish Line Running, LLC

Meredith, New Hampshire

Email: info@nofinishlinerunning.com